FCRA Consumer Dispute

If you believe there is inaccurate or incomplete information on your credit report related to your account with us, you may submit a dispute using the form below in accordance with the Fair Credit Reporting Act (FCRA).

How to Submit Your Dispute

Please complete the FCRA Dispute Form in full and list any supporting documentation that you can provide to help explain the issue.

FCRA Consumer Dispute Form

Once completed:

Upload the form using the upload feature below

The form will be automatically emailed to the Bank for review

Consumer Rights Policy

If you have any questions about this process, please contact us at 256-800-NOVA (6682).